Oplify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our print-on-demand inventory management platform.
2. Information We Collect
Information You Provide
We collect information you provide directly to us:
Account Information: Name, email address, password, company name
Store Information: Store name, Shopify credentials, API keys
Business Data: Products, orders, inventory, customer information
Cookies: Session cookies, preference cookies, analytics cookies
3. How We Use Your Information
We use the collected information for:
Service Provision: To operate, maintain, and provide features of the Service
Order Processing: To sync orders, manage inventory, coordinate production and shipping
Account Management: To create and manage your account, authenticate users
Communication: To send transactional emails, notifications, and support responses
Improvement: To analyze usage and improve our Service
Security: To detect and prevent fraud, abuse, and security incidents
Compliance: To comply with legal obligations and enforce our terms
Marketing: To send promotional communications (with your consent, where required)
4. Information Sharing
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing, shipping carriers)
E-commerce Platforms: Shopify and other integrated platforms to sync data
Business Transfers: In connection with a merger, acquisition, or sale of assets
Legal Requirements: When required by law or to protect our rights
With Your Consent: When you explicitly authorize sharing
5. Data Security
We implement industry-standard security measures to protect your information:
Encryption: Data is encrypted in transit (TLS/SSL) and at rest using Lockbox encryption
Access Controls: Role-based permissions limit access to sensitive data
Authentication: Secure password requirements and session management
Monitoring: Continuous monitoring for security threats and vulnerabilities
Auditing: Comprehensive audit logs track all data access and changes
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. After account termination, we retain certain data for legal compliance, dispute resolution, and legitimate business purposes. You may request deletion of your data by contacting us.
7. Your Rights
Depending on your location, you may have the following rights:
Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information
Portability: Request a copy of your data in a portable format
Objection: Object to certain processing of your information
Withdrawal: Withdraw consent where processing is based on consent
Essential Cookies: Required for authentication and security
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how you use the Service
You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.
9. Children's Privacy
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
